Terms of service
Terms of Service - Strive Soda
Effective Date: January 1, 2025 Last Updated: January 1, 2025Overview
Welcome to Strive Soda ("we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of strivesoda.com (the "Site") and the purchase of our hydration soda products. By accessing or using our Site, you agree to be bound by these Terms.
1. Acceptance of Terms
By placing an order or using our Site, you confirm that:
- You are at least 18 years of age
- You have the legal capacity to enter into this agreement
- All information you provide is accurate and complete
- You will comply with all applicable laws and regulations
2. Products and Services
Product Information
- All products are hydration sodas containing honey, electrolytes, and other natural ingredients
- Product descriptions, ingredients, and nutritional information are provided for informational purposes
- We reserve the right to limit quantities and discontinue products at any time
- Product availability is subject to change without notice
Pricing
- All prices are in USD and subject to change without notice
- Prices displayed on the Site include applicable taxes where required
- We reserve the right to correct pricing errors
- Promotional offers are subject to specific terms and may be modified or terminated at any time
3. Orders and Payment
Order Acceptance
- Your order is an offer to purchase products
- We reserve the right to accept or decline any order
- Order confirmation does not constitute acceptance
- Acceptance occurs when products are shipped
Payment
- Payment is required at the time of order
- We accept major credit cards, debit cards, and other payment methods as displayed
- By providing payment information, you authorize us to charge the total order amount
- Failed payments may result in order cancellation
Order Modifications and Cancellations
- Orders cannot be modified once submitted
- Orders can be cancelled within 1 hour of placement by contacting hello@strivesoda.com
- Orders already in fulfillment cannot be cancelled
4. Shipping and Delivery
Shipping Terms
- Shipping times are estimates and not guaranteed
- We are not responsible for delays caused by carriers or events beyond our control
- Risk of loss transfers to you upon delivery to the carrier
- You are responsible for providing accurate shipping information
Delivery Issues
- Report missing or damaged shipments within 48 hours of delivery
- Contact us at hello@strivesoda.com with order details and photos of damage
- We will work with you to resolve delivery issues promptly
5. Returns and Refunds
Please refer to our Return & Exchange Policy for complete details on returns, refunds, and exchanges.
6. Subscriptions (If Applicable)
Subscription Terms
- Subscription orders are automatically processed at selected intervals
- You authorize recurring charges to your payment method
- Subscriptions can be modified or cancelled at any time through your account
- Changes must be made at least 24 hours before the next billing cycle
Subscription Pricing
- Subscription prices are locked in at the time of signup
- Price changes will be communicated 30 days in advance
- You may cancel if you do not accept price changes
7. User Accounts
Account Creation
- You are responsible for maintaining account confidentiality
- You must provide accurate and current information
- You are responsible for all activities under your account
- Notify us immediately of unauthorized access
Account Termination
- We may suspend or terminate accounts that violate these Terms
- You may close your account at any time by contacting us
- Account termination does not affect existing orders
8. Intellectual Property
Trademarks and Content
- "Strive Soda," our logo, and all related marks are our property
- All Site content (text, images, designs) is protected by copyright
- You may not use our intellectual property without written permission
- User-generated content submitted to us may be used for marketing purposes
License
- We grant you a limited, non-exclusive license to access and use the Site
- This license does not include resale or commercial use
- Violation of these terms terminates your license immediately
9. Prohibited Activities
You may not:
- Use the Site for unlawful purposes
- Interfere with Site functionality or security
- Attempt to gain unauthorized access to systems
- Harvest data or content from the Site
- Impersonate others or misrepresent affiliations
- Post harmful, offensive, or inappropriate content
10. Product Safety and Disclaimers
Food Product Warnings
- Our products contain honey and natural ingredients
- Not suitable for infants under 12 months (honey risk)
- Check ingredient lists for allergens
- Consult a healthcare professional if you have medical concerns
Statements Not Evaluated
- Statements regarding health benefits have not been evaluated by the FDA
- Our products are not intended to diagnose, treat, cure, or prevent any disease
- Results may vary by individual
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid for products
- We are not responsible for third-party services (shipping, payment processors)
- Some jurisdictions do not allow liability limitations; these may not apply to you
12. Indemnification
You agree to indemnify and hold harmless Strive Soda, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
- Your violation of these Terms
- Your violation of any law or third-party rights
- Your use of products or the Site
13. Dispute Resolution
Governing Law
These Terms are governed by the laws of California, USA, without regard to conflict of law principles.
Arbitration
- Disputes shall be resolved through binding arbitration
- Arbitration will be conducted by JAMS in San Diego County, California
- Each party pays their own costs unless otherwise awarded
- Class action waiver: disputes must be brought individually
Exceptions
- Either party may seek injunctive relief in court
- Small claims court proceedings are permitted
14. Changes to Terms
- We may modify these Terms at any time
- Changes are effective upon posting to the Site
- Continued use after changes constitutes acceptance
- Material changes will be communicated via email or Site notice
15. Miscellaneous
Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
Waiver
Failure to enforce any provision does not waive our right to enforce it later.
Assignment
You may not assign these Terms. We may assign our rights and obligations.
Entire Agreement
These Terms constitute the entire agreement between you and Strive Soda.
16. Contact Information
For questions about these Terms, contact us:
Strive SodaEmail: hello@strivesoda.com
Website: https://strivesoda.com/pages/contact
By using our Site or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.